Privacy Policy

The Malaysian legislation controls the collection, use and storage of personal information (“data”). This Privacy Policy sets out how Organique Essentielle Sdn Bhd (Company No: 1094838-D) uses and protects any data that you provided when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.


What We Collect

We collect personal information such as your name, address, e-mail address and contact numbers which identify you as an individual and so that we can contact you during delivery. We will not share your personal information with any third-party without your explicit consent. You may choose to receive our weekly newsletter to keep up-to- date on our latest products and promotions. This information will be sent to you through your e-mail.


Security of Your Personal Information

We use 128-bit encryption and a security firewall to protect the confidentiality of customer information.


Collection of Personal Information

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. 


We may collect and store the following personal information:

  •  email address, physical contact information, the date of birth and gender information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;


  •  transactional information based on your activities on the Website ;


  • postage, billing and other information you provide to purchase or dispatch an item;


  •  community discussions, chats, dispute resolution, correspondence through our Website, and correspondence sent to us;


  •  other information from your interaction with our Website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Website, ad data, IP address and standard web log information.


  •  additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);


Our Disclosure of Your Information

We do not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. However, we may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. We may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Finally, as our business develops we may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets. If Organique Essentielle Sdn Bhd, its internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.


How We Use Cookies

Cookies are files which can be placed onto your computer's hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual. You have the choice of whether or not to accept cookies through the majority of web browsers. You can decline cookies within your web browser settings if necessary. However, doing so will not give you full functionality of the website. If you accept cookies, we are able to monitor which pages our visitors find useful. This provides us information to be used for a better user experience. We do not have access to your computer or any other information about you through the use of cookies.


This website uses the following cookies:

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.


Changes to Privacy Policy

We reserve the right to make changes to our Privacy Policy at any time. If we plan to make significant changes to any of our privacy policies or practices with respect to how we use personally identifiable information. We will post these changes on our Website so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, they are disclosed.